Our hospitals have single and shared rooms which are allocated on clinical need. Patients who are very ill or infectious have priority. Your bed allocation and hospital may change during your stay.
If you're staying overnight in hospital, you'll need to bring:
If you're staying with a child, bring a favourite toy, nappies or any special items. Make sure you put a name label on anything you bring.
We have small lockers beside the beds if you need to use them. Please don't bring valuables or large amounts of money with you to hospital. If they go missing, we won't accept responsibility for them.
If you don’t know where to go you can either:
Go straight to the birth suite where you'll be admitted.
In our emergency departments you'll see a nurse who will assess your condition.
Please let us know:
We have a variety of meals that meet therapeutic, allergen and religious dietary requirements. Our nutrition assistants visit most inpatient wards daily to take your menu choices.
Please tell your clinical team if you have a food allergy, specific dietary requirements or need to speak with a dietitian.
Breakfast from 6 am to 7:30 am.
Lunch from 11 am to 1 pm.
Dinner from 5 pm to 7 pm.
Drinks and a snack are served between meal times.
If you're having an operation you may not be able to eat or drink for several hours. This means all foods and fluids, including chewing gum, lollies, and water.
Your ward staff will tell you how long you need to fast before your operation. This is for your safety. Make sure you tell us if you haven't followed this instruction.
We use identification (ID) bands to make sure you get the right medication, treatments and procedures. We'll put an ID band on your wrist or ankle when you're admitted to hospital.
You need to make sure your details are correct and you wear the ID band until you leave hospital. We'll ask for your ID details many times during your hospital stay as part of our essential safety measures.
You'll have a bedside locker next to your bed for your personal items. We recommend you don't bring any valuables with you to hospital.
We're not responsible for any lost or damaged items that belong to you, your family or any visitors.
Please bring your own medication with you and make medical and nursing staff aware of what you're taking. You can bring vitamins, herbal supplements or prescriptions from your doctor. Your medications will be safely locked away during your stay.
You can also speak to your doctor, nurse or pharmacist about your medications. They'll be happy to answer your questions.
You could ask:
We'll give you a list of all your medications when you leave hospital. Please share this with your GP and any other care providers.
It's important that you know:
Smoking isn't allowed in any of our hospitals and health centres.
You can't smoke on the premises, the grounds, or within 5 metres of their boundaries. This rule applies to all staff, patients, visitors, contractors and other people who enter our buildings, grounds or vehicles.
If you are a smoker, talk to your nurse about getting Nicotine Replacement Therapy (NRT) like chewing gum or patches during your stay.
You can't use alcohol or illicit drugs at any of our hospitals or health centres. Don't bring them to hospital and ask your visitors not to bring them to the hospital.
Please let your visitors know that they can't smoke on the grounds of the hospital.
We have free Wi-Fi and TV available in most wards at our hospitals. Find out more about Wi-Fi, TV and mobile phones while staying in hospital.
We understand that illness, injury and time in hospital can be difficult for you and your family. We have social workers and multi-faith hospital chaplains who can help you during your treatment and recovery.
We have interpreter services at all Queensland Health hospitals and health centres for people who are hearing impaired or have difficulty communicating in English.
We have support for Aboriginal peoples and Torres Strait Islander peoples. Our hospital liaison officers can provide cultural support and advice to patients, their families and carers.